Brussels

The service voucher system is a method of payment subsidized by the Brussels-Capital Region. It allows any adult resident in the Brussels-Capital Region to benefit from services at advantageous prices. The service vouchers system offers people a convenient way to use a number of home services by purchasing service vouchers. One service voucher pays for one hour of work. Currently the service vouchers are being managed by Pluxee.

What is the price?

If you are a “simple” user, you can order a maximum of 500 service vouchers per calendar year and you will pay for them:

• €10 for the first 300 ordered.
• €12 for the next 200.

If you buy service vouchers as a household (your household includes all the people registered at your address), you can order a maximum of 1,000 vouchers per calendar year and you will pay for them:

• €10 for the first 600 ordered.
• €12 for the next 400.

This is valid regardless of the member of your household who orders the service vouchers.

If you wish to take advantage of the service voucher system, you must be registered in Pluxee system. To do this, simply register by creating your account ( Register online ). You can then manage your checks and your personal data at any time from your Secure Area , or even easier: via the mobile application Titres-Services Bruxelles!

Order your electronic service vouchers in a few clicks via your Secure Space or via the mobile application Titres-Services Bruxelles. It is also possible to order your vouchers by simple transfer to the Pluxee bank account, via your service voucher portal or via the banking application of your personal bank:

• Transfer the total value of the service vouchers you wish to order
• Order your vouchers: minimum 10 per order
• Make the transfer to the Pluxee bank account for the Brussels Region BE28 0017 7246 3620, with your Pluxee user number (12 digits, starting by 190) in a structured communication
• Do not order too many service vouchers to prevent them from expiring, vouchers are valid for 6 months
• For example: if you would like to order 10 service vouchers worth €10, you will have to make a transfer of €100 (10 x €10) to the Pluxee bank account BE28 0017 7246 3620 with your user number in a structured message.

Your electronic service vouchers will be made available to you in your electronic wallet upon receipt of your payment, this could take up to 2 business days. Check the balance of your service vouchers at any time via the Pluxee mobile application or via your Secure Space .